Job Summary:
Under general supervision, the administrative support coordination will provide a full range of secretarial and administrative support to the Environmental Health and Safety Department and Risk Management Office.
Duties and responsibilities:
- Ability to use applicable computerized and automated dispatch and law enforcement systems to operate and monitor radio and communication equipment in accordance with Federal Communications Commission (FCC) regulations, and to dispatch units to emergency and non-emergency calls.
- Regular use of judgment and discretion is necessary to set priorities for service calls.
- Ability to read maps and floor plans to identify locations where assistance is needed; makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment; monitors the location and status of units in the field.
- The incumbent assigns field personnel through the use of the computer aided dispatch system (CAD) system.
- Receives and transmits information to units in the field.
- Elicits and records pertinent and accurate information and uses judgement and discretion to rapidly assess the nature and priority of the information and the necessary response.
- Keeps the Watch Commander informed of situations involving officer safety and dispatches personnel according to operational needs.
- Notifies other jurisdictions or public safety agencies upon officer, supervisor or Watch Commander request. Disseminates notifications to University administration and community.
- Incumbent monitors radio transmissions from other law enforcement agencies and responds to requests for emergency assistance.
- Maintains working knowledge of City and University geography and streets to provide directions to officers in the field. Interpret various laws, regulations, written policies and procedures to successfully apply and adhere to them.
- Makes inquiries into county, state and federal national computer data banks to obtain information requested by officers or other law enforcement personnel.
- Enters, updates and retrieves information on wanted persons, stolen property vehicle registration, stolen property/vehicle and other information from computer and teletype networks.
- Sends, receives and decodes teletype information.
- Under general supervision, may perform matron duties on occasion, includes but is not limited to responsible for the well-being and safekeeping of lost or abused children, or other individuals brought into the station; performs clerical duties as they relate to the service of the public and to the maintenance of police records.
- Operates digital surveillance video data when requested.
- Tests and inspects equipment as required.
- Reports faulty equipment to Supervisor.
- Maintains and updates after hours call outs for the campus.
- Operate other telecommunication equipment such as Live Safe, Rave, Gems, Blackboard connect, Informacast, satellite phone and alarm monitoring system.
- Provide administrative support to the department. Provide other classification related duties as assigned.
Minimum Qualifications:
- High school diploma or its equivalent AND three years of progressively responsible experience in general office clerical or secretarial work or the equivalent.
Required Qualifications:
- Experience to be fully functional in all technical aspects of work assignments.
- Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
- Thorough knowledge of English grammar, punctuation, and spelling.
- Thorough knowledge of office systems and ability to use a broader range of technology, systems, and
- packages.
- Ability to independently handle multiple work unit priorities and projects.
- Ability to apply independently a wide variety of policies and procedures where specific guidelines may not
- exist.
- Working knowledge of budget policies and procedures.
- Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and
- make simple projections.
- Ability to draft and compose correspondence and standard reports.
- Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and
- those sensitive in nature
Preferred Qualifications:
Knowledge and Abilities:
- Working knowledge of the fundamentals of financial record keeping.
- Communication Skills:
- Demonstrated competence in effectively presenting standard information.
- Organizational and Administrative Skills:
- Skill in organizing and planning work to meet schedules and deadlines.
Problem-Solving and Decision-Making:
- Ability to independently handle standard job-related problems.
- Capability to analyze situations accurately and adopt an effective course of action.
- Interpersonal Skills:
- Ability to establish and maintain cooperative working relationships within a diverse multicultural environment.
- Technical Skills:
- Proficiency in using standard software packages for word processing, spreadsheets, and databases.
- Ability to use standard office equipment.
- Initiative and Independence:
- Demonstrated initiative in completing assigned tasks.
- Attention to Detail:
- Ability to review documents for accuracy and completeness.
- Skill in maintaining accurate records and files.
- Adaptability:
- Ability to learn and apply new information and skills.
- Flexibility to adapt to changing work conditions.
- Customer Service:
- Ability to provide standard information to others on policies, procedures, and job-related matters.
- Organizational skills, able to manage multiple tasks and projects, ability to self-initiate tasks and keep sight of multiple deadlines.
- This position serves as the primary front desk representative for the Environmental Health & Safety Department, requiring a high level of professionalism and visibility.
- The incumbent consistently present a positive and welcoming demeanor, as they are often the first point of contact for visitors, staff, and campus community members.
- Strong attention to personal presentation and office appearance is essential to maintain a professional and inviting atmosphere.
- The role requires the ability to handle frequent interruptions and multitask while maintaining a calm and organized demeanor.
- Ability to maintain confidentiality and exercise discretion when handling sensitive information or situations is crucial.
- The position requires a high degree of adaptability to changing priorities and the capability to remain composed under pressure.
License/Certifications:
Valid CA drivers' license
Compensation and Benefits:
Anticipated Hiring Range: $3,864 - $4,200 per month
Classification Hiring Range: $3,864 - $6,072 per month
Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Full-Time, Non-Exempt, Temporary
This is an Emergency Hire position. Appointment cannot exceed 180 days. This position is not eligible for benefits before 90 days. Eligibility for benefits occur on the 91st day on assignment.
This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA).
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
The work may require the ability to work overtime, weekends, and holidays; rotating night, evening, and day shifts; non-standard (8, 10 and 12-hour) shifts and flexible, non-standard workweeks per departmental staffing rules.